2024/25 Ski Season Pass Pick Up

Opening Day: December 20, 2024

We’re thrilled for another incredible ski and snowboarding season ahead. To ensure a smooth and enjoyable experience, please follow the instructions below to pick up your 2024/25 season pass.

If you had a season pass during the 2023/24 ski season, bring your pass with you to the RV Park Office
If you lost your 2023/24 pass, please follow the step-by-step process below to ensure you can still pick up your new pass.

Pass Pickup Locations and Dates:

  • RV Park Office: Starting December 1, 2024, passes will be available for pickup daily from 10:00 AM - 5:00 PM. You can pick up your pass here before the hill opens.
  • Ski Hill Ticket Office: After the hill opens on December 20, 2024, passes will be available for pickup at the Ski Hill Ticket Office.

Important Information for New Passholders:
If you didn’t have a pass last season, be sure to upload your photo by 4:00 PM the day before you plan to pick up your pass. This will ensure that your pass is ready when you arrive.


Upload your photo before coming to pick up your pass:

A Step-By-Step Guide to setting up your Season Pass
 
Step 1:
A. Visit fhsr.aluvii.com/guest Login (aluvii.com) and select "Member Portal" in the top right-hand corner.
B. Enter the email address you gave when you bought your pass and click “forgot password” and follow the prompts to create a new one and log in.

Step 2:
C. Once signed into the portal, on the main dashboard select "Manage Account."
D. Verify all account information to ensure it is accurate.

Step 3:
E. Click on "Manage Members" and select the account member you want to edit.
F. Click on the camera button and upload Season Pass holder photo**

 **Please carefully read the Photo Requirements below prior to uploading

Photo Requirements
 
1. Photo must be of the Pass holder, only.
2. Portrait-style photo showing full front view of your head and shoulders.
3. No group pictures, hats, sunglasses or filters.
4. Use a plain, contrasting background
5. Don't forget to smile!
 
**IMPORTANT:  Once your photo is uploaded, you will not be able to change it. Please make sure you follow the instructions carefully before saving your photo.

FORE MORE INFORMATION: 250.345.6311 │ skihillTO@fhsr.com